Mission and Philosophy

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Mission Statement

Family HomeCare incorporates an integrated approach to patient care in the home. Our mission is to promote recovery, maximize rehabilitation potential and encourage patient independence. We accomplish this by involving the patient, family, physicians, community resources, and our skilled health professionals, in developing an individualized Plan of Care. 

Our prompt response to patient needs reflects our commitment to excellence and service. Our success is measured by patient, physician, and family satisfaction. We serve clients of all ages within a fifty mile radius of Metairie, Louisiana. 

Philosophy 

The Philosophy of Family HomeCare is to provide the highest quality of service to assist our patients and their caregivers to maintain the patient's level of care that allows independence and/or their maximum health status.

Public Disclosure Policy

Family HomeCare will make the following information available to the public upon request:

  • Ownership Information
  • Philosophy and Mission/Purpose
  • Licensing, Credentialing, and Accreditation Reports
  • An Annual Report of Services Provided

Nondiscrimination and Accessibility Requirements and Nondiscrimination Statement: Discrimination is Against the Law

FHC complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. FHC Provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters and written information in other formats (large print, audio, accessible electronic formats, other formats).  Provides free language services to people whose primary language is not English, such as: Qualified interpreters and Information written in other languages. If you need these services, contact Lori Penny.  If you believe that FHC has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with: [Lori Penny, Human Resources, 3636 S. I-10 Service Rd. Suite 300 Metairie, LA 70001, telephone 504-835-0934, fax 504-835-0165, or email at lpenny@familyhomecare.net. You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at: U.S. Department of Health and Human Services 200 Independence Avenue, SW Room 509F, HHH Building Washington, D.C. 20201 1-800-368-1019, 800-537-7697 (TDD) Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-504-835-0934 (TTY: 1-888-556-4600).

注意:如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-504-835-0934TTY1-888-556-4600).

CHÚ Ý: Nếu bn nói Tiếng Vit, có các dch v h tr ngôn ng min phí dành cho bn. Gi s 1-504-835-0934 (TTY: 1-888-556-4600).

주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 있습니다. 1-504-835-0934 (TTY: 1-888-556-4600)번으로 전화해 주십시오.

PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-504-835-0934 (TTY: 1-888-556-4600).

ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-504-835-0934 (телетайп: 1-888-556-4600).

مقر) 504-835-0934-1 مقرب لصتا .ناجملاب كل رفاوتت ةیوغللا ةدعاسملا تامدخ نإف ،ةغللا ركذا ثدحتت تنك اذإ :ةظوحلم .(888-556-4600)-1 :مكبلاو مصلا فتاھ

ATTENTION : Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-504-835-0934 (ATS : 1-888-556-4600).

ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-504-835-0934 (TTY: 1-888-556-4600).

لاک ۔ ںیہ بایتسد ںیم تفم تامدخ یک ددم یک نابز وک پآ وت ،ںیہ ےتلوب ودرا پآ رگا :رادربخ ںیرک 1-504-835-0934 (TTY: 1-888-556-4600).

注意事項:日本語を話される場合、無料の言語支援をご利用いただけます。1-504-835-0934TTY:1-888-556-4600)まで、お電話にてご連絡ください。

ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-504-835-0934 (TTY: 1-888-556-4600).

เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-504-835-0934 (TTY: 1-888-556-4600).

ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-504-835-0934 (TTY: 1-888-556-4600).

FHC مطابق با قوانین فدرال حقوق مدنی قابل اجرا می کند و بر اساس نژاد، رنگ پوست، ملیت، سن، معلولیت و یا رابطه جنسی قائل نمی شود.